Help centre
Short answers for getting your first event delivered.
Create your first album
Choose Create album, name your event and add its date. New uploads start as drafts, so nothing is public until you publish.
Upload photos
Drag a folder into the album. You can close the tab and resume later. Failed files are listed, so you can retry only those.
Sort photos by schedule
Open Sessions and paste your agenda. Check the sessions PhotoKept found, then apply them. If a camera's clock was off, sync it by picking the same moment on two cameras.
Turn on face grouping
Open Settings, then Access and consent. Confirm you have the required consent and answer whether children appear. Albums with children cannot use face features.
Review people
Open People to see groups that need review. Merge, split, name or hide them. Every change can be undone.
Share a gallery
Choose Share to copy the link or download the QR code. Use Preview first to see exactly what guests will see.
Connect your domain
Open Brand and Domains and enter your domain. Add the records shown, and PhotoKept shows each step until it is ready.
Delete face data
You can delete face data for one person, one photo or a whole album at any time in Settings.